Shipping policy

We're committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below.

Processing Time

Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order has shipped.

Shipping Methods & Rates

We offer the following shipping options:

Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Express Shipping: 1-2 business days

Shipping costs are calculated at checkout based on your location and the weight of your order.

Free Shipping

We offer free standard shipping on orders over $50 within the continental United States.

Shipping Locations

We currently ship to addresses within the United States. International shipping may be available - please contact us for more information.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package's progress on the carrier's website.

Delivery Times

Delivery times are estimates and begin from the date of shipment, not the order date. We are not responsible for delays caused by shipping carriers, weather conditions, or customs processing.

Address Accuracy

Please ensure your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned due to an incorrect address, you may be responsible for additional shipping charges.

Lost or Damaged Packages

If your package appears lost or arrives damaged, please contact us immediately at Jeweldistrict@gmail.com. We'll work with the carrier to resolve the issue and ensure you receive your order.

Undeliverable Packages

If a package is returned to us as undeliverable, we'll contact you to arrange reshipment. Additional shipping charges may apply.

Order Changes

If you need to change your shipping address or cancel your order, please contact us as soon as possible. Once an order has shipped, we cannot modify the shipping address.