Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Return Window

You have 30 days from the date of delivery to return eligible items for a refund or exchange.

Eligibility

To be eligible for a return, items must be:

Unused and in the same condition that you received them
In the original packaging
Accompanied by proof of purchase

Non-Returnable Items

Certain items cannot be returned, including:

Gift cards
Downloadable products
Personal care items
Sale or clearance items (unless defective)

How to Return

To initiate a return, please contact us at Jeweldistrict@gmail.com with your order number and reason for return. We'll send you return instructions and a return shipping label if applicable.

Refunds

Once we receive your return, we'll inspect the items and process your refund within 5-10 business days. Refunds will be issued to your original payment method. Please note that shipping costs are non-refundable.

Exchanges

If you need to exchange an item for a different size or color, please contact us to arrange the exchange.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the issue. We'll arrange for a replacement or full refund, including return shipping costs.